TechnoVision 2025: Financial Services (2025)

The financial services industry worldwide is undergoing a swift transformation, driven by evolving customer needs and the rapid emergence of disruptive technologies.

The rate at which financial institutions adopt new technologies, particularly AI, is falling further behind the speed of their development. A radical transformation is imminent: financial services will be delivered at least three times faster and at a fraction of today’s cost within three years. Therefore, prioritising the following key areas is critical:

• Agentic AI ready to make its mark: Financial institutions must prepare for agentic AI to drive efficiency and customer value. Pre-built architectures and toolsets will facilitate rapid implementation, but success hinges on integrating AI into both corporate (internal) functions and to core customer interactions. A comprehensive IT transformation is inevitable.
• Accelerated performance through cloud-enabled heterogeneous computing: Cutting-edge hardware releases, including CPUs, GPUs, and DPUs, along with recent advancements in quantum computing are poised to revolutionise computing. Paired with next-gen cloud capabilities, financial institutions will benefit to fast-track their business transformation programs. An AI-driven future necessitates varied computing architectures, optimised for individual use cases.
• A new era of cybersecurity: With increased focus on data privacy and security amid growing regulatory and compliance demands, the adoption of new technologies, especially AI, will require new guardrails around security, ethics, fairness, and responsibility. Banks and insurers will also begin transitioning to quantum-safe systems, anticipating emerging threats from the imminent rise of high-performance computing and quantum.
• Unlocking the future with tokenised assets: Digital assets and tokenisation will continue to gain traction in the industry to their inherent promise of efficiencies. Additionally, a wider variety of real-world assets will be digitised, as well as new asset classes introduced, unlocking new avenues for value exchange and thereby democratising finance.

These trends will be buoyed by cross-industry innovation gathering pace, as advancements in open and embedded finance continue to blur industry boundaries. Financial services providers will need to invest in cutting-edge engineering capabilities to stay ahead of the curve.

TechnoVision 2025: Financial Services offers a comprehensive, industry-focused roadmap for businesses looking to thrive in this rapidly changing environment. This expert-curated playbook provides actionable insights to help organisations make informed technology decisions and drive successful transformation.